One Solution provides complete business phone system solutions from sales to service and beyond. With experienced staff and superior product range from NEC and ShoreTel, One Solution can provide businesses with a scalable unified communications system that can grow with the needs of your business. Our staff can design and implement Project Management, and technical services for the deployment and integration of a new business phone system and more.
For more than 40 years NEC Australia has been helping businesses leverage existing infrastructure and deliver innovative telephony and unified communications products and solutions. One Solution have tamed with NEC to be a leading provider of NEC office phone systems.
ShoreTel’s unique, award winning purpose-built distributed voice architecture forms the heart of our unified communications platform, allowing for its rich feature set and highly reliable distributed voice services. One Solution has a dedicated team of installation and support staff specially trained as ShoreTel technical experts.
A phone word works as a consistent brand identity for your company by connecting a business number with a memorable word or phrase. Promoted throughout multiple branding channels, or advertisements PhoneWords are proven to lead to increased brand awareness, customer engagement, sales opportunities and ultimately increased revenue. We can help!
CallN is an industry leading VoIP call recording solution which allows each call to become a valuable resource for later review. Analyse calls, improve sales, train staff, maintain compliance and improve customer relationships. CallN, currently being used in over 50 countries, is a secure, powerful, yet easy-to-use cloud-based VOIP recording system complete with detailed reporting features, and much more. It also comes with a 30 day free trial for qualified business customers.