Contact Centre Mobile & Fixed Support
Mobile services snapshot. Our commitment to provide superior customer services gives you flexibility, control, and peace of mind. What do we do?
Billing and Account Management
- Data & MMS code service & support
- Handset/accessory requests and delivery
- Monthly detailed account analysis
- Custom data usage analysis reporting
- Complex billing queries & resolution
- Detailed plan & pricing review requests
- Connection fulfillment requests – Activating new services, upgrading existing services
LOGISTICS: Door-to-door pickup and delivery (ADL) Nationwide delivery through TOLL.
REPAIRS: One Solution can repair in warranty & non warranty handsets as well as provide loan phones and walk-in servicing during regular business hours.
From troubleshooting handset problems to determining which mobile phones are best suited for your staff, we’re here for you.