Telstra TIPT

( IP Telephony)

 

Help your staff to be more agile and flexible

An all-in-one Cloud Collaboration solution delivering voice, video, chat and presence.

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Learn about TIPT
Information you need to build your TIPT
Get help & Support
Things you need to know

Liberate

Enjoy the best of the desk phone on your mobile. Combine landline and mobile communications to improve the way you work with this powerful add-on.

Overview

Learn about TIPT 

You need to keep pace with the speed and range of communications today.

But why put up with the complications of managing infrastructure?

Cloud Collaboration-TIPT is a complete unified communications solution that's simple, flexible and scalable, and highly reliable. It allows you to converge voice, video and data on one network while providing a consistent user experience across devices and locations.

TIPT is a proven and leading solution used both within Telstra and by our customers. It's underpinned by the reach, reliability and security of our networks. We continually invest in our networks and cloud infrastructure so you always access the most advanced capabilities.

You can start TIPT as small as you want, and easily expand features and add options as your business grows. TIPT can integrate with your current equipment, while being a fully managed cloud service meaning you don't have to maintain hardware. Subscription-based pricing makes budgeting simple.

Available over the Internet

TIPT is now also available over any compatible network, anywhere you have internet in Australia. Adopt cloud collaboration over your preferred internet service, including Telstra Broadband and NBN. See Our Customer Terms for more information.

Virtual Meeting Room (VMR)

Host multi-party video meetings using one dial-in number on any compatible device.

Dial in via in-room systems, desk phones, or take video meetings on the road with your smartphone or tablet.

Find out more

Download the VMR Companion App

Get the tools to run even more productive meetings:

  • Lock meeting rooms, remove or mute participants to eliminate disruptions.
  • Keep them in a waiting room until you are ready to start your meeting.

The VMR Companion app is available for download on the Apple App Store or Google Play Store

Help your organisation to get

1 - Simplicity
Bring your people together more easily and quickly to share information. Deliver a seamless and consistent user experience across multiple devices and locations, while reducing the cost and complications of management.

2 - Flexibility and scalability 
Customise your solution from a range of plans, features and end points, and scale as needed. Use video to connect with customers and colleagues, take TIPT on the road with the UC-One app, develop apps with the TIPT App Development Environment, or run call centre services.

3 - Reliability
You can rely on our intelligent networks to ensure performance, reliability and security. The Telstra Next IP® network and Telstra Mobile Network form Australia’s largest integrated national IP platform.

4 - Drive productivity and innovation
Help enable your staff to be more agile and responsive, adapt to market change faster, and foster new and more flexible ways of working.

Potential business impact

  • Improve productivity and collaboration
  • Drive business agility
  • Help mobilise the workforce
  • Flexible work conditions

Get started

Information you need to build your TIPT

Build your TIPT in 4 simple steps

1. SELECT

USER PACKS

 

to suit your
requirements

User pack options:

Choose from Basic, Standard or Executive pack from a simple phone number, to advanced features.

2. CHOOSE

YOUR ENDPOINTS

 

from handsets
to video rooms

Choices of handsets and video devices:

Choose from wide variety of endpoints. From a basic phone, or office video phone, to a fully featured video meeting room.

A restricted list of endpoints are available for TIPT over the internet. Speak to your Account Executive for more information.

3. CUSTOMISE

ADD-ONS

 

to meet your
business needs

Customisable options such as:

  • TIPT Call Centre*
  • Advanced Receptionist Console, MiReception*
  • Mobility with soft client
  • Unified messaging
  • Microsoft LyncTM Integration
  • Virtual Meeting Room

*Currently not available for TIPT over the internet

4. PICK

A CALLING PLAN

 

to suit your
business needs

Pick from our optional calling plans:

Enables you to better manage your variable costs and provide certainty and peace of mind.

TIPT Complete plans

With TIPT Complete plans, you'll have more certainty around call costs for your TIPT. The plans give you unlimited local and long distance calls within Australia for a fixed price, plus you have the option of unlimited fixed to mobile calls in Australia.

If you're thinking of taking up a new TIPT service, the TIPT Complete plans are a great way to calculate your total service costs including calls.

Choose the plan that suits your needs:

Basic

20+ services  

 

Unlimited local and national long distance calls within Australia

 

Minimum 20 services and no maximum number of services

 

Only available on 36 month contract term

Premium

20+ services

 

Unlimited local and national long distance calls and fixed to mobile calls within Australia

 

Minimum 20 services and no maximum number of services

 

Only available on 36 month contract term

Resources

Get help & support

Telstra IP Telephony resources
 View TIPT resources

A wealth of resources for you - whether you're a phone user, receptionist, call centre operator or customer administrator.

CrowdSupport
View TIPT CrowdSupport ®

Join us to get support and advice about TIPT products and services, discuss the latest products and share your knowledge.

Telstra IP Telephony newsletter
Join the mailing list

Sign up to receive emails on TIPT updates and announcements.

Work Space Designer

Easy to use and secure video collaboration and presentation sessions.

Find out more

Things you need to know
Please note that for both of the TIPT Complete Plans that All TIPT Services in operation on your enterprise must be on the same plan level. To receive the TIPT Complete Calling Plan, all active numbers on your TIPT Service must have the same plan, at the same monthly rate, applied to them. An active number is a TIPT phone number with a basic, standard or executive pack allocated to it. Devices subject to the TIPT Complete Calling Plan monthly charge may include handsets, conference phones, and IADs.The TIPT Complete call plan rates are only available to calls originating from your IP Telephony service. All other call types not included in the selected plan will be rated according to your contracted rates or OCT as applicable.The monthly rate for the TIPT Compete Calling Plan is calculated by the total amount of active numbers on your TIPT enterprise. When you add or delete active numbers from your service, you are changing the amount of active numbers on your network. When you request such changes, we will audit the amount of active numbers on your enterprise to see if your eligibility for the monthly rate changes. If your eligibility changes we may move you to another monthly rate at our discretion. Installation and configuration charges apply as per current TIPT pricing. To use the TIPT Complete Plans, you must have a TIPT or Connect IP Service with Telstra.The offer is only available on 36 month contract term. Offers are valid for recontracting and new Business and Enterprise customers. Early termination of your contract will result in early termination charges being applied. This offer will not be valid in conjunction with other Telstra promotional offers unless otherwise specified. This offer is compatible with All-4-Biz from 14/10/2014.You must not use the TIPT Service under the TIPT Complete Calling Plan Discount in a way that Telstra deems to be excessive or unreasonable. Under the TIPT Complete Calling Plan Discount, excessive use will be defined as more than 1,200 calls per month from a single service. To ensure that excessive use is not taking place, we may audit your use of the service from time to time.