Skip to content

Department for Environment & Water Case Study

The Department for Environment and Water aims to help South Australians conserve, sustain and prosper through sustainable management and ongoing development of South Australia’s national resources and heritage sites.

From the Information Technology Asset Manager

 

“ROI is a hard one to calculate, because honestly, I consider Bluewater invaluable now. What we have achieved through Bluewater thus far has changed the entire space forever.”

Bradley Sanders Department for Environment and Water

Impact

The Department for Environment and Water had an existing account with numerous services connecting staff on the ground across multiple sites.

  • Lack of visibility on spend
  • Active services that were not being utilised
  • Complex billing structure
  • Ineffective governance

Management of the account became complex with a lack of clarity on how many services were active, what was being paid for and hesitancy on cancelling existing services with lack of visibility on what they were. A review was required to simplify the complex and provide clarity on the account.

Solution

The Department for Environment and Water required a specialist to review the account, translate complex terminology and audit the existing billing structure.

Solution

Having identified the needs of the client, 1Solution implemented a billing and expense management software called Bluewater.

 

Bluewater Expense Management

1Solution implemented Bluewater, a centralised platform that consolidates disjointed data sources for greater visibility, governance and control over multiple devices, services and costs. 1Solution led the end to end implementation of the platform involving an audit of the existing account, visibility and removal of services that were no longer required and allocation of numerous cost lines to the appropriate distribution streams.

Outcome

The cost savings were substantial enough to not only cover the software expenses, but also leave a surplus.

OUTCOME

By implementing Bluewater, the Department for Environment and Water were provided complete visibility of all of their services managed through a co-managed, centralised platform with extensive capabilities beyond billing.

 

KEY BENEFITS

  • Cost effective and streamlined billing and expense management
  • Easy identification of unallocated or redundant services
  • Optimised processes, increased visibility and improved governance
  • Unified request capabilities removing the need for emails, manual requests and supporting effective account management.

Bluewater Expense Management

1Solution implemented Bluewater, a centralised platform that consolidates disjointed data sources for greater visibility, governance and control over multiple devices, services and costs. 1Solution led the end to end implementation of the platform involving an audit of the existing account, visibility and removal of services that were no longer required and allocation of numerous cost lines to the appropriate distribution streams.

The Department for Environment and Water are one of over 60 fiSolution customers utilising the Bluewater solution. The successful implementation of the software has transformed the management of previously complex billing structures providing extensive cost savings and efficiencies in ways of working to enable seamless day-to-day operations.

CONTACT US TODAY

Contact Us

TO DISCOVER HOW fiSOLUTION CAN HELP STREAMLINE YOUR BUSINESS OPERATIONS THROUGH ENHANCED SERVICES AND SOLUTIONS

Let's Work Together

Find the right solution for your business