Service Include

  • Onsite Break fix service (8 Hours from time of escalation)
  • Cleaning and Proactive maintenance (vacuuming / blowing out fur and debris, cleaning keyboard and
  • screen, updates)
  • Hardware upgrades
  • Software installation and troubleshooting
  • User induction training in relation to new hardware and software

One Solution IT can also support desktop hardware during business transitioning, and perform any requested on-site assistance through our help desk system. or call us on 1800 ONE SOLUTION

Help desk support

To complement the Help Desk services, One Solution IT provides on-site user support for IT hardware and software applications during local office business hours.

Break-fix

Services for both warranty and non-warranty hardware components. Warranty hardware can be repaired and parts sourced under existing warranty replacement agreements. For non-warranty hardware, we provide the service with part costs paid by the customer.

Hardware

Including network devices, servers, desktop computers, laptops, printers and associated peripherals.