Service Include
- Onsite Break fix service (8 Hours from time of escalation)
- Cleaning and Proactive maintenance (vacuuming / blowing out fur and debris, cleaning keyboard and
- screen, updates)
- Hardware upgrades
- Software installation and troubleshooting
- User induction training in relation to new hardware and software
One Solution IT can also support desktop hardware during business transitioning, and perform any requested on-site assistance through our help desk system. or call us on 1800 ONE SOLUTION
To complement the Help Desk services, One Solution IT provides on-site user support for IT hardware and software applications during local office business hours.
Break-fix
Services for both warranty and non-warranty hardware components. Warranty hardware can be repaired and parts sourced under existing warranty replacement agreements. For non-warranty hardware, we provide the service with part costs paid by the customer.
Hardware
Including network devices, servers, desktop computers, laptops, printers and associated peripherals.