- Managed Services
Technology managed, teams empowered, business protected.
1Solution managed services give you enterprise-grade IT support, cybersecurity and lifecycle management, without the overhead of building it yourself. We become your extended IT team, so you can focus on growing your business.
100% Australian Based
Our helpdesk team is right here in South Australia, not overseas.
24/7 Helpdesk Support
Around-the-clock support from certified local engineers, every day of the year.
Fast Response. Real People.
SLA-backed response times, not automated bots or offshore queues.
Expert support when you need it.
Helpdesk (MSP) 24/7
100% Australian-based helpdesk staffed by certified SA engineers, not offshore call centres. Around-the-clock support, every day of the year.
- Phone, email & chat support
- Remote & on-site resolution
- Asset management integration
- SLA-backed response times
365 Telephony
Complex project delivery, migrations, upgrades, deployments and integrations, executed by certified engineers with real-world enterprise experience.
- Project scoping & management
- Microsoft 365 migrations
- Infrastructure upgrades
- Third-party integrations
TIPT / SIP Solutions
Procurement, staging, deployment and maintenance of end-user hardware and infrastructure equipment, all from a single trusted partner.
- Hardware procurement
- Device staging & imaging
- Warranty management
- Break-fix & repair
Security that never sleeps.
Cybersecurity (MSSP)
24/7 managed security services protecting your business against evolving threats, from endpoint to network, email to cloud.
- 24/7 threat monitoring (SOC)
- Endpoint detection & response
- Email security & filtering
- Vulnerability management
ThreatLocker & Zero Trust
- Application allowlisting
- Storage control policies
- Network access control
- Audit & compliance reporting
RocketCyber SOC
- SIEM log correlation
- Threat hunting
- Incident response
- Compliance dashboards
From first device to final disposal.
Lifecycle Management
End-to-end device lifecycle management, from procurement and provisioning through refresh cycles to secure decommissioning.
- Refresh cycle planning
- Device procurement & staging
- Asset tracking & auditing
- Secure decommissioning
Mobile Phone Solutions
Business mobile solutions, including handset supply, trade-ins, accessories and fleet management, all managed through 1Solution.
- Handset procurement
- Trade-in & upgrade programs
- Accessories supply
- Fleet reporting
E-Waste Management
- Data destruction (certified)
- Responsible recycling
- Asset collection & logistics
- Chain of custody documentation
Other solutions from 1Solution
Ready to get started?
Our local team is ready to assess your needs and build the right network solutions solution for your business.